Privacy Policy

Introduction:
At Clark's Firewood, we respect the privacy of our customers and are committed to protecting personal information you may provide us through our website and other interactions.

 

What Information We Collect:​

Personal Information: We collect names, phone numbers, addresses, and payment types when you order firewood for delivery or engage with our services. This information is used to process your orders, deliver your firewood, and contact you for future business opportunities.

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How We Use Your Information:

1. Order Fulfillment: To process and fulfill your firewood orders, including management of deliveries.

2. Customer Service: To provide customer support and manage inquiries.

3. Marketing and Outreach: To inform you about new products, services, and offers from Clark's Firewood.

4. SMS Communication Services: If you opt-in to receive text messages, we may use your phone number to send appointment reminders, status updates, follow-ups, and other communications. Message and data rates may apply.

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Data Usage and SMS Communication:

Any information collected, such as your phone number, email address, or name, is solely for the purpose of providing you with our SMS and communication services.

Opting Out: You can reply "Stop" or "Unsubscribe" at any time to opt out of receiving SMS messages. For assistance, you may reply "Help." You have successfully unsubscribed from Clark's Firewood messages and Number. You will no longer receive texts from this number. Reply HELP for assistance.

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Exception to Data Sharing:

We do not sell, rent, or share your personal information with third parties for marketing purposes. The only circumstances under which your information may be shared are if required by law, such as in compliance with a legal order or regulation.

Third-Party Service Providers: We may share your personal information with third-party service providers to help deliver our services. These providers are required to protect your data and use it only as instructed by us.

 

Security of Your Information:

We take the security of your personal information seriously and implement suitable measures to protect it from unauthorized access, alteration, or destruction. All collected data is securely stored and handled in compliance with applicable privacy laws.

 

User Rights:

You have the right to access and update your personal information that we hold. To review, update, or delete your personal information, please contact us directly using the provided contact details.

 

Cookies and Tracking Technologies:

Clark's Firewood does not use cookies or any tracking technologies on its website.

 

Policy Updates:

We may update this privacy policy from time to time. The most current version of the policy will govern our use of your information and will always be available on our website. We will notify customers of significant changes by updating the date of the policy.

 

Contact Us:

If you have any questions or concerns about this privacy policy or our treatment of your personal information, please contact us at:
Phone: (703) 662-5809
Email: clarksfirewoodsales@gmail.com